Holiday firms quit Abta – leaving thousands fighting for refunds

On the Beach and Love Holidays’ split from travel agents’ association angers customers trying to get money back for cancelled holidays

Two of the UK’s largest online travel agents, On the Beach and Love Holidays, have left the Association of British Travel Agents (Abta), following disputes over customer refunds.

The move means thousands of customers who had complained to Abta no longer have access to support through its arbitration scheme.

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from Travel | The Guardian https://ift.tt/32FyJKR