An epidemic of false food-poisoning claims that has cost hoteliers hundreds of millions of pounds and threatened an end to the all-inclusive package holiday has triggered a ferocious legal fightback from the travel industry.
Between 2013 and 2016, a 500% increase in gastric sickness claims by British holidaymakers prompted some hoteliers to warn they would withdraw the holiday deals from the UK market. The vast majority of the claims were brought by claims-management companies who tout for business in holiday hotspots and cold call tourists once home.
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